Be the humanfor 125 people
Your clients get answers around the clock, their own private vault, and a direct line to you. The knowledge, the reminders, the phone calls and the setup are handled. You do the part only you can do: the relationship.
$6,000 a year for your practice · $300 a year per client · We set up everything
Clients × your monthly fee. That’s your practice
Slide the two numbers. Your $6,000 platform, $300 per client and card fees come off the top. Everything left is yours.
The $6,000 base includes everything. Want members faster? Add a Concierge Campaign: 30 days of done‑for‑you marketing, $5,000 all‑inclusive.
125 clients × $150 a month × 12 months = $225,000 a year
You keep 77.6% of what clients pay. Each client’s seat is paid for by their first 63 days.
Two examples at 125 clients: keep 78 to 87 cents of every dollar
$150 a month
| Your clients pay you | $225,000 |
| 125 client seats | −$37,500 |
| Platform, the base | −$6,000 |
| Card fees (2.9% + 30¢) | −$6,975 |
| You keep | $174,525 |
You keep 77.6% of what clients pay.
$300 a month
| Your clients pay you | $450,000 |
| 125 client seats | −$37,500 |
| Platform, the base | −$6,000 |
| Card fees (2.9% + 30¢) | −$13,500 |
| You keep | $393,000 |
You keep 87.3% of what clients pay.
Card fees use the standard rate of 2.9% + 30¢ on each monthly payment. Example numbers, not a promise of income. You set your price and choose your clients.
The five‑minute visit is broken. Concierge fixes it
Most professionals get a few minutes with each person. They rush, they’re squeezed, and nobody feels known. A concierge relationship gives the time back, because the tools do the rest.
Three to five minutes
- Every visit starts from zero
- Questions pile up between visits
- The professional rushes and burns out
- Nobody feels known
Endless time to learn, real time together
- Clients learn, ask and look into things any time with Fernando
- Their history and questions are ready before you meet
- You arrive informed, and spend the time on the person
- Smarter decisions and recommendations, in your expertise
The tools handle the information, so the professional gets more time to be human.
Everything your clients need, in one private place
One system for you and your clients. Nothing to stitch together, nothing to learn.
Drops: a private line to you
Clients reach you in one closed, private place. No cell number, no buried emails, no DMs. When they need the real you, it’s one tap, and you answer when it suits you.
Their own private vault
Every client gets a vault to save, keep and share everything about their health, their wellness and their family: notes, files, plans and photos. It becomes what Fernando knows about them, so every answer fits their life.
Fernando, you, and a network of experts
Fernando knows what you teach, plus the other experts in the Hub. Clients can ask all day and get most things figured out. When it needs you, it comes to you through Drops, already summed up.
Marketing and a receptionist
Your own site, sign‑up pages, checkout and emails to fill your practice. And the MinuteLaunch Receptionist answers your phone and books appointments. All in the base.
What your concierge clients see
One private app for each client, with you on the other end of it.
Screens shown with sample names.
concierge experts, wherever your clients are
Bring your own know‑how, or pull in an expert
Every expert in the Ask Fernando library can be the concierge expert for your clients. Use your own knowledge, add theirs, or both. Most help happens virtually. When you’re local, it happens in person too.
You are the expert
Your method, your material, your clients.
Or borrow one
Pick an expert from the library to stand behind your service.
Virtual first
Clients get most of what they need from wherever they are.
The knowledge is handled. The relationship is yours
Everything that can be answered, reminded, filed or scheduled lives in the system. What’s left is what people come to you for.
- Questions at 2 a.m., answered your way
- What you said at the last visit
- Reminders, follow‑ups and check‑ins
- Files, plans and each client’s history
- Phone calls and scheduling
- The visit and the real conversation
- Your judgment and your care
- Knowing each person by name
- The moments that need a human
- The time to do it well
125 people is a number you can truly know. That’s the point.
You need to know nothing. Everything is included
A fully managed private network for your clients, built to make you a profit on a very small investment. We set it up, pour in your knowledge, and open a vault for every client who joins. You serve your people. We run the rest.
- Memberships and monthly billing
- Every transaction, handled
- Marketing automation and emails
- Media: video, files and your library
- Drops and a private vault per client
- Fernando and the Hub of experts
- The Receptionist for calls and booking
- Sales pages on your own domain
Want more members? Add a Concierge Campaign: 30 days of active marketing with all the creatives, social posting and email, run by our team. $5,000 per campaign, all‑inclusive.
Even for a plumber
A home care membership at $100 a month. Members get the plumber’s priority, and Fernando keeps their house’s history and answers their questions between visits.
- Yearly check‑up. Water heater flushed, sump pump tested, hidden leaks found.
- Same‑day or next‑day service. Members go to the front of the line.
- No service‑call fee, and 10 to 15% off any repair.
- Drop a photo of the leak. The plumber sees it before the van leaves.
- “How old is my water heater?” Fernando knows, and reminds them when service is due.
Home care membership
| Members pay you | $150,000 |
| 125 member seats | −$37,500 |
| Your platform | −$6,000 |
| Card fees (2.9% + 30¢) | −$4,800 |
| You keep | $101,700 |
About $8,475 a month, before a single repair is billed.
Anyone who teaches, coaches or serves
Anything with personal instruction or regular service. It replaces the old model: your clients get the knowledge and the person, together, in a closed place that’s manageable for both of you.
Wellness practices
Programs, protocols and check‑ins between visits, with a direct line that doesn’t ring your cell.
Yoga and fitness
Sessions, plans and form tips on demand. Members stay because their coach is always one Drop away.
High school tutoring
Homework help at 9 p.m. in your teaching style, and a direct line to you before the big test.
Bar exam prep
Outlines, practice questions and explanations on demand, with a coach to keep them on track.
Help for kids who struggle
Patient practice at home, plans parents can follow, and a line to the specialist who knows their child.
Language lessons
Daily practice between lessons, words and phrases on demand, and a teacher one Drop away.
Nutrition and food
Meal plans, swaps and shopping lists that follow your method, not the internet’s guesses.
Coaches and advisors
Frameworks, worksheets and session notes, with a private space for every client.
Plumbers and home services
Memberships with priority service, the home’s history on file, and photos straight to the truck.
Car repair and auto care
A car care membership: service history on file, reminders before things break, and photos straight to the shop.
Salons and personal care
Members’ preferences, bookings and aftercare tips, with a line to their stylist between visits.
Bike training
Training plans, ride reviews and a coach one Drop away, for riders who want to get faster.
125 clients. Let’s map yours
Thirty minutes with Spence: your field, your price, your first 100 days.
Ask Fernando shares information, like a good book. It doesn’t diagnose, prescribe or replace your professional judgment. Clients’ messages stay in a closed, private system between you and them.